Welhub stands firmly behind our commitment to provide premium quality products. Our warranty represents our confidence in the materials and workmanship of your new EnerStride.
We offer a 2-year warranty on the EnerStride Lite and EnerStride Peanut, a 3-year warranty on the EnerStride Essential and EnerStride Titan, and a 5-year warranty on the EnerStride Professional. The warranties cover all parts, labor and shipping for repairing EnerStride. The warranty expires upon any sale or transfer of ownership or use of the product by another person.
The warranty does not cover the following:
- Device modification or repairs without prior written authorization from Welhub
- User negligence
- Failure to follow user and cleaning instructions
- Abuse or misuse of the product for purposes other than use as a mobility aid/rehabilitation device